Operations & Strategy for Startups · Madrid

You've outgrown improvisation.
Time to build the engine behind the growth.

Has superado la improvisación.
Es hora de construir el motor del crecimiento.

We build the operational backbone your company needs to deploy capital with confidence — clear ownership, revenue visibility, and the reporting that keeps your board informed and your team aligned.

Book the Free Ops Diagnostic →Reserva tu Diagnóstico de Ops → See What We Cover on the CallVer qué vemos en la llamada

Free 60-minute Ops Diagnostic · your 3 biggest bottlenecks · a clear 90-day plan

← before: founder-dependent chaos ← antes: caos dependiente del fundador after: a system your team runs →
Trusted byCon la confianza de
Uployal GotYourBack Support Zoom Support Kromtech Devlight
Uployal GotYourBack Support Zoom Support Kromtech Devlight
What gets installed

From founder-led to team-run growth

De liderado por el fundador a dirigido por el equipo

100% implementation, not slide decks. Every module is built directly in your tools, adopted by your team, and handed over working.

module 01

Revenue process design

Diseño del proceso de ingresos

Revenue process design across sales, marketing, and customer success — clear stages, clear owners, and a CRM your team actually trusts.

Diseño del proceso de ingresos en ventas, marketing y customer success — etapas claras, responsables claros y un CRM en el que tu equipo confía.

module 02

Forecasting & revenue visibility

Forecasting y visibilidad de ingresos

Forecasting and revenue visibility for confident decision-making — and board reporting built on numbers, not guesswork.

Forecasting y visibilidad de ingresos para decidir con confianza — y reporting al board basado en números, no en conjeturas.

module 03

SOPs & handovers

SOPs y traspasos

Documented, adopted, repeatable. Step away for a week and nothing breaks.

Documentados, adoptados, repetibles. Aléjate una semana y nada se rompe.

module 04

Operating cadences

Cadencias operativas

Weekly reviews, monthly closes, quarterly planning — accountability on a schedule.

Revisiones semanales, cierres mensuales, planificación trimestral — responsabilidad con calendario.

module 05

AI-driven workflows

Flujos impulsados por IA

AI-driven workflows that eliminate bottlenecks and scale team capacity.

Flujos impulsados por IA que eliminan cuellos de botella y escalan la capacidad del equipo.

module 06

Board pack & investor-ready reporting

Board pack y reporting para inversores

Board pack and investor-ready reporting — the governance, unit economics, and operational maturity investors expect for your next round.

Board pack y reporting listo para inversores — la governance, unit economics y madurez operativa que los inversores esperan para tu siguiente ronda.

delivery

100% implementation

1–3 days per week, integrated into your leadership team.

1–3 días por semana, integrado en tu equipo directivo.

Free download

Seed-to-Series A Ops Playbook

The exact frameworks, SOPs, and dashboards we use to build operating systems inside Seed–Series A startups. 20+ pages, no fluff.

By submitting this form, you agree to our Privacy Policy. We'll only use your details to send the Ops Playbook and occasional related updates.

No spam. Unsubscribe any time.Sin spam. Cancela cuando quieras.

Deployment schedule

From first call to a fully operational company — in 60 to 90 days

De la primera llamada a una empresa plenamente operativa — en 60 a 90 días

D-0

Discovery Call

Llamada de descubrimiento

A free 60-minute session to understand your stage, priorities, and the gaps that are costing you most — and confirm we are the right fit to work together.

Una sesión gratuita de 60 minutos para entender tu etapa, prioridades y los gaps que más te cuestan — y confirmar que somos el fit adecuado para trabajar juntos.

D-10

Ops Diagnostic

Diagnóstico de Ops

A structured assessment of your commercial engine, financial reporting, team accountability, and decision-making infrastructure — so we fix the right things in the right order. The first 10 days are dedicated to the diagnostic and quick wins.

Una evaluación estructurada de tu motor comercial, reporting financiero, responsabilidad del equipo e infraestructura de decisión — para arreglar lo correcto en el orden correcto. Los primeros 10 días se dedican al diagnóstico y a quick wins.

D-30

Build & Implement

Construcción e implementación

Hands-on execution integrated inside your company. We design and implement the operational infrastructure — revenue processes, accountability frameworks, AI-driven workflows, and investor-ready reporting — directly in your tools, not in slide decks.

Ejecución hands-on integrada en tu empresa. Diseñamos e implementamos la infraestructura operativa — procesos de ingresos, marcos de responsabilidad, flujos impulsados por IA y reporting listo para inversores — directamente en tus herramientas, no en presentaciones.

D-90

Optimize & Transfer

Optimización y traspaso

We iterate on real data, align your leadership team around the new operating model, and hand over a system your company can run and scale independently.

Iteramos sobre datos reales, alineamos a tu equipo directivo en torno al nuevo modelo operativo y entregamos un sistema que tu empresa puede dirigir y escalar de forma independiente.

Measured output

Real impact, not theory

Impacto real, no teoría

0%
less invoicing time — Seed AI SaaS
0%
forecast accuracy — Series A SaaS
0h
board prep, down from 3 days
0d
to board-ready — HealthTech Seed
B2B AI SaaS · Seed

Complete operating system in 90 days

Sistema operativo completo en 90 días

8 people, around EUR 150K ARR, everything running through the founder. Within 90 days we installed CRM structure, automated billing, 12 SOPs, and a forecasting model the CEO now uses for board reporting.

8 personas, alrededor de EUR 150K ARR, todo pasaba por el fundador. En 90 días instalamos estructura de CRM, facturación automatizada, 12 SOPs y un modelo de forecasting que el CEO usa para reportar al board.

B2B SaaS · Series A

Revenue ops rebuilt in 10 weeks

Revenue ops reconstruido en 10 semanas

28 people, EUR 1.2M ARR, no forecasting model and a CRM no one trusted. Board prep took 3 days each month — we rebuilt the revenue stack in 10 weeks and it now takes 4 hours.

28 personas, EUR 1.2M ARR, sin modelo de forecasting y un CRM en el que nadie confiaba. La prep del board tomaba 3 días al mes — reconstruimos el stack de revenue en 10 semanas y ahora toma 4 horas.

HealthTech · Seed

Ops foundation that closed a Series A

Base operativa que cerró una Serie A

12 people, 6 months from a Series A raise, no board reporting, no OKRs, and zero documented processes. We built the full operating system needed to close the round.

12 personas, a 6 meses de levantar Serie A, sin reporting al board, sin OKRs y sin procesos documentados. Construimos el sistema operativo completo para cerrar la ronda.

About

Operational leadership for companies serious about growth

Liderazgo operativo para compañías que se toman en serio el crecimiento

Volodymyr Hapey
Volodymyr Hapey
Founder · Fractional COO

An operations executive with over a decade of experience partnering with founders and leadership teams at the moment their company outgrows improvisation — across B2B SaaS, HealthTech, FinTech, Robotics, Physical AI, and e-commerce.

Ejecutivo de operaciones con más de una década de experiencia junto a fundadores y equipos directivos en el momento en que su empresa supera la improvisación — en B2B SaaS, HealthTech, FinTech, Robótica, Physical AI y e-commerce.

vhapey@scale-ops.es
Teftjola Xhaferi
Teftjola Xhaferi
Operations & Business Development
teftjola.xh@scale-ops.es
Our partners

Specialists we plug in when you need them

Especialistas que sumamos cuando los necesitas

John Galt Finance

John Galt Finance

Fractional CFO and financial operations — forecasting, budgeting, and fundraising support alongside the operating system.

CFO fraccional y operaciones financieras — forecasting, presupuestos y soporte de fundraising junto al sistema operativo.

Visit site → MyTaskPanel Consulting

MyTaskPanel Consulting

Custom software development and dedicated agile teams — when the system needs building, not just designing.

Desarrollo de software a medida y equipos ágiles dedicados — cuando el sistema hay que construirlo, no solo diseñarlo.

Visit site →
Self-check · 30 seconds

How mature are your operations?

¿Qué tan maduras son tus operaciones?

Answer three questions and get a first read on where your operating system stands — then book the full 60-minute diagnostic for the real map.

QuestionPregunta 1 / 3
Initialize

Ready to build your operating system?

Book a free 60-minute Ops Diagnostic. No commitment, no slide decks — a clear picture of where you are and what to fix first.

Book the Free Ops Diagnostic →Reserva tu Diagnóstico de Ops →

Or email Volodymyr — vhapey@scale-ops.es · partnerships — teftjola.xh@scale-ops.es